Have clinical questions about sizing absorbencies? Want assistance configuring your recurrent shipment schedules? Contact our dedicated Caregiver Support line today.
+94 (11) 244 9000
Mon - Sat (8 AM - 6 PM)
care@safeguard.lk
General queries within 2 hours response.
ICL Brands Pvt Ltd,
No. 44, Stanley Mawatha, Colombo 10, Sri Lanka.
Find quick, helpful answers about Safeguard's subscription plans, secure delivery logsitics, sizing guides, and care support.
Choose your diaper size and set your delivery preferences. Your billing works on a recurring cycle, and ICL Brands Pvt Ltd automatically packs and delivers your fresh batch right to your doorstep each month, ensuring zero delivery gaps.
Yes, absolutely! You have complete freedom over your subscription. Simply call our dedicated Caregiver Support line or submit a query from our contact page to change sizes, pause, cancel, or adjust shipment intervals instantly without extra charges.
We provide standard sizing recommendations: Medium (M) is optimized for waist spans 30"- 44", Large (L) fits 40"- 55", and Extra Large (XL) fits 50"- 65". Large or XL sizes are highly recommended for clinical bedridden care and overnight maximum retention.
We process all secure online card payments, debit options, and bank transfers safely through encrypted gateways. Long-term pre-paid plan bookings (3-Month, 6-Month, 12-Month) unlock locked-in subscription discounts of up to 25%.
Absolutely. We respect caregiver household privacy. All Safeguard shipments are handled in robust, blank, completely non-descript custom boxes with no product labels, diagnostic markings, or retail logos on the outer exterior packaging.